Free Business Topics in Washington D.C.
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Everyone has a story to tell – even if you don’t believe you do. Sometimes, the stories we think we need to tell aren’t the ones that need to be shared the most. As a filmmaker and journalist, I’ve had the privilege and power to share people’s stories. At the very least, an audience is entertained. Best case scenario, they are changed. MORE >Telling your story can help you build your brand, conquer a goal, or merely explain to others how you came to be who you are.
My films tell the stories of people who made a difference in both small and large ways. Many of them didn’t think they were doing anything at all. However by just being, they were making a difference.
For me, my story is that we all have a purpose – and mine is to help you share your story – because if someone else’s story connects with you in any way, that can be the missing puzzle piece that helps you see your problem, your goal, your solution, much clearer.
What is the difference between an employee and a leader? One comes to do a job, the leader comes to make the job better. Today everyone wants to be a leader but unfortunately, not everyone understands the key to becoming the kind of leader that others are would like to follow. MORE >Many people follow leaders because they HAVE to follow them, but that creates an environment or culture of obligation, which leads to many bitter and unhappy people. However, when you lead in a way where followers WANT to be led you will have a culture of excitement, joy and see a MAJOR increase in productivity.
There are no two individuals alike; therefore, two teams cannot be managed identically. As a result of this talk, individuals become aware and responsible for their behavior, executives and senior leaders support their staff and are better mentors, and organizations win with engaged personnel.
A repeat customer has a 60-70% chance of converting to more sales! That means your focus needs to be more on client retention rather than the constant gerbil wheel of trying to bring on brand-new customers. Turn your customers into raving fans, and they're that much more likely to buy from you... again and again and again. MORE >But let’s keep going deeper… along with creating repeat buyers, you also want to create raving fans.
According to the New York Times, 65% of all new business comes from referrals. That means on average, two-thirds of consumers make purchases because someone they know recommended a particular product or service.
See how important it is that you truly connect with your prospects and clients, and provide stellar customer service? Because there’s nothing like a raving fan to help you build your business.
Technology cannot do it all in business. Successful entrepreneurs, leaders and managers need more. Bob Graham has developed three breakthrough skills, which when unleashed empower people and organizations to become more productive, collaborative and innovative. Using a combination of humor and insight, Graham has participants not just learning about breakthrough skills, but putting them to work – during the session. Participants leave inspired and prepared to act on what they learn. MORE >Takeaways:
• How successful people blend technical skills with breakthrough skills to achieve that success
• The importance of attunement, experience management and storytelling to solve complex problems
• Strategies for using breakthrough skills in their own lives
Frequently, as busy executives, we get so absorbed in checking off this week’s to-dos and closing this month’s business deals that we miss the opportunity to be curious. Or we miss a chance to gain a fresh perspective on a new market, prospects, customer experiences, revenue stream, or address a gap in the market. What we'll cover is: what makes it hard to ask the right questions to understand what your customer wants; case studies on the benefits of asking the right question, and how to ask the right question. MORE >
I help solve the problem most of the world will encounter and that is how to keep momentum and excitement after the “newness” has settled. I have created the solution for what we call “New Car Collapse” which is when you quickly undervalue what was recently a great move and investment.
In this high energy session, Cheryl helps decision-makers see and understand why change is necessary, difficult and rewarding. As the accountable party, decision-makers need to evolve while embracing real change. The session includes practical guidance for how to cultivate the power of personal accountability at home and at work.