Change Management discussion will cover case studies and success stories for proven techniques to achieve organizational transformation and revitalization; case studies of leaders and organizations who have overcome years of entrenched organizational cultures and mindsets to generate profitability and reignite engaged teams; leadership styles that engender change commitment and transformation success.

Ways to engage and motivate people to make a difference in bottom-line business results; the case for engaged talent in sales and customer service; the role of human resources in achieving business goals