Robert E. Smith, PhD, has over 15 years of experience designing and leading organizational change and transformation initiatives at a range of organizations including Fortune 500 companies, global private organizations, non-profits and U.S. federal government agencies. He is the author of the 2018 book, Selling Change: How Successful Leaders Use Impact, Influence, and Consistency to Transform Their Organizations. He is also the founder of The Change Shop, LLC, an integrated change management platform that helps leaders 'put change in the bag' by building high-performing organizations through a suite of web-based change management solutions, leadership assessment tools, and change simulations.
Smith was previously a Talent and Organization Practice Strategy executive at Accenture, the worlds largest management consultancy, where he led talent/human capital-focused projects and built internal workforce analytics capabilities at PepsiCo, Polo Ralph Lauren, UBS, the U.S. Department of Health and Human Services and many others. He has consulted non-profit boards and held leadership positions at several multinational companies focused on human capital technology solutions and talent advisory services.
Smith has published articles on best talent practices during outsourcing and technology implementations and presented his work at companies in London, Nairobi, and Singapore, the State of Ohio as well as universities including American University, Strathmore University, his alma mater University of Minnesota. He is a member and contributing advisor and panelist at SHRM (Society for Human Resource Management) and SIOP (Society for Industrial Organizational Psychology).
Robert lives with his wife and two sons outside of Washington D.C. in downtown Silver Spring, Maryland.