Carla Fleming

CEO and Founder, Pivoting Strategies

Free Business Speaker in Washington D.C.

  • What the Heck Do You Know About Your Customer?

    TOPIC CATEGORY: Business

    Frequently, as busy executives, we get so absorbed in checking off this week’s to-dos and closing this month’s business deals that we miss the opportunity to be curious. Or we miss a chance to gain a fresh perspective on a new market, prospects, customer experiences, revenue stream, or address a gap in the market. What we'll cover is: what makes it hard to ask the right questions to understand what your customer wants; case studies on the benefits of asking the right question, and how to ask the right question. MORE >

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